Frequently Asked Questions
Please Note:
We are not an IT Support company and the above information is advisory
only, please contact your IT or ISP (Internet Service Provider) before using
any of the information contained in this site. We do not take responsibility
for any issues arising from the above recommendations or any third party software
and hardware issues you have. If you do have IT enquiries/problems that are
not covered in this support section please contact your IT Support Company
or your ISP (Internet Service Provider)
6. I am having problems sending/receiving e-mail
This could be becuase:
Your mail account settings are incorrect. Please check these out to make sure they are correct (Please view questions on how to set e-mail accounts up correctly using Microsoft Outlook and Outlook Express). If they are and you are still having problems, the following might be the cause:
- Your internet connection may currently be down. Please check this.
- Your mail server is currently down. Please call us on 0870 042 5211 to find out the status of your mail server
If none of the above are at fault or you are unsure of the correct e-mail account settings please e-mail or call us on 0870 042 5211 and we will try and resolve this issue.
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