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Frequently Asked Questions
Please Note:
We are not an IT Support company and the above information is advisory
only, please contact your IT or ISP (Internet Service Provider) before using
any of the information contained in this site. We do not take responsibility
for any issues arising from the above recommendations or any third party software
and hardware issues you have. If you do have IT enquiries/problems that are
not covered in this support section please contact your IT Support Company
or your ISP (Internet Service Provider)
5. How can I avoid viruses and trojans?
- Purchase a good reputable anti-virus package such as Mcafee or Norton that gives you updates.
- Do not open files unless you know what they are, even if they seem to come from a friend.
- Do not open files attached to an e-mail if the subject line is questionable.
- If you feel you must look at the attached file, always save to your hard drive first and run the virus checker. Some virus scanners allow you to scan e-mails and their attachments directly from the Inbox.
- Delete chain and junk mails.
- Do not download files from strangers.
- Use caution when downloading files from the web. Make sure the company is legitimate and reputable.
- Update your anti-virus software regularly. Over 500 viruses are discovered each month.
- Make sure you keep your Operating System (e.g. Microsoft Windows XP) up-to-date with all the patches that come out.
- Back up your files regularly to a CD or floppy disk.
- ALWAYS be cautious when opening, downloading or executing files.
- Purchase a good reputable anti-spyware package such as Spyware Doctor or make sure you're anti-virus package contains Anti Spyware software.
- Purhcase a good firewall such as ZoneAlarm Pro or McAfee. Or make sure you're Windows Firewall is turned on and always up-to-date. If you are using a router - some come with an in-built firewall, but remember to keep this up-to-date as well.
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